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Home2018_05 - Customer Conference

Sponsors 2018 Strategic Customer Conference

VISIONARY Sponsors
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How Cohesive is Your Company?
- A Leadership Parable

 
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Pacesetter Sponsors

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Innovation Sponsors

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Strategic
Customer Conference

Theme: "Customer-Driven DNA"

Thursday, May 31, 2018 • 9:30 AM to 4:00 PM • Petroleum Club

  Keynote Discussion

Mr. Scott Kirby
President
United Airlines



"Customer-Driven DNA"— Panel Discussion

Dr. Eli Jones
Dean, Mays Business School
Texas A&M


Mr. Joe Rovig
President, Rig Systems and Rig Aftermarket
National Oilwell Varco
Mr. Andrew Stewart
‎Chief Executive Officer
Wood Americas
Mr. Robert Workman
President and Chief Executive Officer
DistributionNOW


 "Ground Realities"— Panel Discussion

Mr. Randy Bowen
Manager of Projects
Phillips 66

Mr. Danny Farler II, P.E., P.M.P
Engineering Manager, Permian Unconventional
ConocoPhillips

Mr. Douglas Fieldgate
Vice President, Asset support, Oil and Gas
AECOM

Mr. Matthew Isbell
Drilling Advisor
HESS

Ms. Michelle Mitchell
Operational Excellence & HES Advisor
Chevron

Mr. Subodh Saxena
Senior Vice President
Nabors Industries

Ms. Maggie Seeliger
Senior Vice President, Strategy and Marketing, Oil & Gas
SNC-Lavalin


"DNA Test"— Audience Discussion

Dr. Vikas Mittal
Professor of Marketing, Jones School of Business
Rice University

Dr. Shrihari (Hari) Sridhar
Professor of Marketing, Texas A&M
Rice University


For Fees Info scroll below

For Theme/Topic Information scroll below

 

For Direction and Parking Information scroll below

 

 

 


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2018 Theme: "Customer-Driven DNA"

Many companies claim to be customer-focused, 
but simply limit it to customer interface and service. 


A systemic focus on customers must permeate all aspects of a company starting with the alignment of the mission and vision with customer imperatives.

  • What are your customer imperatives, and how do your offerings address them? 
  • Has your company’s mission and vision incorporated customer needs clearly and thoroughly? 
  • How well does your company deliver on your brand promise? 
  • What are the right metrics to track your customer focus? 
  • And last, but not the least, how can you measure if a customer-focused strategy is increasing customer loyalty, pricing power, sales, margins, and EBITDA? 

The Houston Strategy Forum has invited top business leaders to discuss and share ideas on how their customers drive their strategic focus and corporate DNA. Come join us with your management team to discuss and learn from each other.

Our Unique Format 
What Makes Us Different?

The Houston Strategy Forum is a highly interactive discussion forum, not a presentation forum. No speeches, no boring PowerPoint presentations. 

Our business talk show format facilitates an energetic, meaningful, and respectful exchange between our speakers and attendees. Our unscripted format often creates "insightful learning opportunities." We receive rave reviews about our format from speakers and attendees. 

To encourage an open and candid discussion we follow Chatham House rules.   

Fees Information

Fee Schedule

Table of 10 $5000
Head-Table Seat $1500
Priority-Table Seat $650
Visitor-Table Seat $300
 AMA Houston Table Seat $300
Rice Full-Time Student $200
A&M Full-Time Student  $200
General Members $200
Strategic Members $0



Do Not Miss This Opportunity:
1. Build relationships with Houston's top executives
2. Contribute your ideas and thoughts to the discussion
3. Learn from our speakers through a vigorous and interactive discussion


Invite your management and sales team, and, most importantly, your clients to this discussion.

Sign up while seats are still available!


Sign up Now

 
Conference Agenda
 

Conference Agenda

  • 9:30 AM: Registration & Relationship Building
  • 10:00 AM: Conference opens
  • 10:15 AM: Audience Discussion 
  • 10:30 AM: "Ground Realities" Panel Discussion
  • 11:30 AM: Lunch & Relationship Building
  • 12:30 PM: DNA Test & Audience Discussion
  • 01:00 PM: Quick Break
  • 01:15 PM: Keynote Discussion
  • 02:15 PM: Break & Relationship Building
  • 02:45 PM: "Customer-Driven DNA" Panel Discussion
  • 03:45 PM: Strategic Takeaways
  • 04:00 PM: Conclusion
Cancellation, Miscellaneous Information

 

ON-SITE PAYMENT/REGISTRATION:

On-site registration and payment entails a $15 processing fees.


CANCELLATION POLICY:

For VISITORS: Sorry, we do not offer refunds to visitors or prospective members. You are welcome to send a substitute. A substitution charge of $50 applies. To register the substitute, use the registration category, "Substituting for a Visitor." On the next page of registration, indicate the name of the person whom you are substituting.

 

FOR GENERAL MEMBERS: If you let us know at least one week prior, we will credit your HSF account for the fees, so you can apply the fees toward a future event.

 

FOR STRATEGIC MEMBERS: Strategic Members attend all events for no charge (if registered in time). Since Strategic Membership is tied to specific individuals, substitutions are not allowed if you cannot make it to the event.

Dress Code: Business Professional

PROFESSIONAL CONDUCT:

Houston Strategy Forum expects professional conduct from all attendees.

Please come to learn and participate in the discussion, and be respectful of other executives in attendance.

Houston Strategy Forum reserves the right to deny admission to the event, ask an individual or group to leave the event, and exclude from electronic lists and communication, any individual or organization.

VIDEO/PHOTOGRAPHY CONSENT:
By registering for the event, you provide the Houston Strategy Forum your consent to be included in photographs and video recording of the event.

LIMITS OF LIABILITY/DISCLAIMER OF WARRANTIES:

The opinions expressed by speakers and attendees are their own only, and not the Houston Strategy Forum's. Any business concepts, issues and ideas discussed may not be applicable in your situation. Houston Strategy Forum makes no claims about the completeness, accuracy or applicability of any discussion. Please seek professional business help to implement any change in your business or career.

  Directions and Parking

PETROLEUM CLUB, Total Plaza, 1201 Louisiana, Houston 77002; 35th Floor


Driving Directions
The new location of the Petroleum Club is 1201 Louisiana Street, Total Plaza. It is east from the Hyatt Regency and south of the CenterPoint building, at the intersection with Dallas street.

The club is located on the 35th floor.

In the interest of your safety, it is always a good idea to pay attention to the surroundings, your possessions and self, when parking your car and approaching any Downtown venue. We recommend valet parking. 

 

Parking: Street metered and private parking lots are available options.


Valet is available on the south side of building and the valet entrance is from Milam street. The cost for valet is $15. 

Join us as a member.

 


11. Grand Sponsor $ 50,000.00
Fee After 8/26/2015
  $50,000.00
12. Direction Sponsor $ 25,000.00
Fee After 8/26/2015
  $25,000.00
14. Strategic Sponsor $ 12,000.00
Fee After 8/26/2015
  $12,000.00
15. Performance Sponsor $ 6,000.00
Fee After 8/26/2015
  $6,000.00
2. Table of 10 $ 5,000.00
Fee After 8/26/2015
  $5,000.00
3. Head Table Sponsor $ 1,500.00
Fee After 8/26/2015
  $1,800.00
3. Visitor $ 250.00
Fee After 8/26/2015
  $300.00
5. HSF General Member $ 100.00
Fee After 8/26/2015
  $150.00
6. HSF Strategic Member No Fee
Fee After 8/26/2015
  $25.00
7. Oracle General Member $ 100.00
Fee After 8/26/2015
  $150.00
7. United Airlines General Mbr No Fee No Fee
11. Grand Sponsor $ 50,000.00
Fee After 8/26/2015
  $50,000.00
12. Direction Sponsor $ 25,000.00
Fee After 8/26/2015
  $25,000.00
14. Strategic Sponsor $ 12,000.00
Fee After 8/26/2015
  $12,000.00
15. Performance Sponsor $ 6,000.00
Fee After 8/26/2015
  $6,000.00
2. Table of 10 $ 5,000.00
Fee After 8/26/2015
  $5,000.00
3. Head Table Sponsor $ 1,500.00
Fee After 8/26/2015
  $1,800.00
3. Visitor $ 250.00
Fee After 8/26/2015
  $300.00
5. HSF General Member $ 100.00
Fee After 8/26/2015
  $150.00
6. HSF Strategic Member No Fee
Fee After 8/26/2015
  $25.00
7. Oracle General Member $ 100.00
Fee After 8/26/2015
  $150.00
7. United Airlines General Mbr No Fee No Fee